State Farm® Insurance Agent Steven Brooksher Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
louis johnson
October 25, 2024
5
out of
5
rating by louis johnson
"It was great doing fantastic business with you"
We responded:
"Hey Louis! Thank you so much for the great 5 star review! Brandon Simon was happy to help you with your auto insurance. Please don't hesitate to call us if you need anything. Welcome to the Agency! - Steven"
Gabrielle Leslie
September 30, 2024
5
out of
5
rating by Gabrielle Leslie
"Sonia at this location helped me so much, as I needed to do a quick change on my insurance before a deadline from my complex, and she called and got me the information as needed. They are great here"
We responded:
"Reviews like this overjoy us, Gabrielle! Sonia is a wonderful member of our team, and we’re glad she was able to assist you with setting up your renters insurance policy. Thank you for sharing your experience with our office."
Karen Connolly
September 25, 2024
5
out of
5
rating by Karen Connolly
"Great service!"
We responded:
"Karen, thank you for the kind review! We strive to provide great service when it comes to your insurance needs! "
Olga Fernandez-Kim
August 22, 2024
5
out of
5
rating by Olga Fernandez-Kim
"Since I recieved a text from my insurance (State Farm) about setting a meeting to discuss the premium increase, I was a bit nervous when I met the agent, Mr. Jeff Danielson. I expressed my concern about how high the new premium might be since I wasn't happy about paying more. Mr. Jeff greeted me politely, even offering a beverage, and then walked me through my account on a large TV screen, showing that one of my autos had increased by a certain amount. He explained everything clearly and answered all my questions patiently, even when I interrupted. Although I wasn't thrilled about the higher premium, he reassured me that we're in a good position, which made me feel relieved and satisfied."
We responded:
"Thank you for sharing your experience with us! We understand that premium increases can be concerning, and we’re glad to hear that Mr. Jeff Danielson was able to address your concerns in a clear and patient manner. It’s great to know that Jeff’s approach helped you feel more comfortable and informed about your policy. We always strive to ensure our customers understand their coverage and feel confident in their decisions. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you!"
Yismel Cabrero Del Toro
July 29, 2024
5
out of
5
rating by Yismel Cabrero Del Toro
"Quiero agradecer a Sonia fiallos por ayúdarme a remplazar mi auto y el buen servicio y excelente trabajo laboral también a la señorita lery Lopez por su buena atención y al estar al pendiente del cliente gracias por todo"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Sonia Fiallos was able to help you replace your car and provided excellent service. Additionally, we're pleased to know that Lery Lopez's attentive customer service made a positive impact. We appreciate your kind words and your trust in our team. If you need any further assistance, please don't hesitate to reach out. Gracias por compartir su maravillosa experiencia! Nos alegra saber que Sonia Fiallos pudo ayudarle a reemplazar su auto y brindó un excelente servicio. Además, nos complace saber que la atención al cliente de Lery Lopez tuvo un impacto positivo. Agradecemos sus amables palabras y su confianza en nuestro equipo. Si necesita más asistencia, no dude en comunicarse con nosotros."
Kayla Kennon
June 13, 2024
1
out of
5
rating by Kayla Kennon
"Been trying to get an insurance quote for the past 3 days. Im told i would get a call back and then dont hear anything back at all. The second day i had to ask for a new agent bc the first one didnt understand the part where i said i needed a quote asap. Then today i was told that the second agent would call me back shortly.. hours later still nothing so then i have to call back again and again and now all of a sudden the first agent was helping me again instead of the second and once we got far enough, the agent wasnt even experienced enough on the insurance that i needed and he knew that 2 days ago when i initially called so my time has been wasted over the past 3 days trying to get a quote when i would have had one the same day at any other state farm. Then im told i was gonna get a call back after the experienced agent got out of a meeting and still nothing! I wont even consider this place again in the future for any of my businesses or vehicles. Zero urgency, zero communication."
We responded:
"Thank you for your feedback, and I apologize for the inconvenience you've experienced. This is not the level of service we strive to provide. Your concerns are important to us, and we will address this issue promptly. Thank you for bringing this to our attention."
Michael Jones
June 7, 2024
5
out of
5
rating by Michael Jones
"Everyone in this office had a sincere smile on their face. And they laughed during my visit. The agent, Jeff Danielson, delivered the highest quality service I have experienced from an insurance professional (I am 74 and have dealt with many)!! He educated me on important risks, legal issues and policy benefits/weaknesses which protect ME, as no other agent ever has. I highly recommend him. Lery Lopez who greeted me when I entered made me i feel at home right away, with a big smile on her face. Dealing with these people not only will brighten you day, but provide you Highly rated protection that meets your needs, not theirs. Michael Jones, PhD retired Professor of Marketing"
We responded:
"Thank you, Dr. Jones, for such a detailed and heartwarming review! We're thrilled to hear about your positive experience with Jeff Danielson and our team. It's wonderful to know that Jeff's expertise and dedication made such a significant impact on you. We strive to educate our clients thoroughly and provide them with the best possible service tailored to their needs. Lery Lopez and the rest of our team are committed to creating a welcoming environment, and we're glad you felt at home. Your high recommendation means a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for your kind words and for sharing your experience! - Steve Brooksher -State Farm Team"
Raymond Singleton
June 4, 2024
5
out of
5
rating by Raymond Singleton
"Lery is amazing"
We responded:
"Raymond, thank you for the great review. Lery is always here to provide excellent customer service when it comes to your insurance needs. "
Abhishek Dangodara
May 21, 2024
5
out of
5
rating by Abhishek Dangodara
"I've had an amazing experience with William - State Farm Insurance Agent. From the very beginning, their hospitality and customer service have been exceptional. They made the entire process smooth and stress-free. Highly recommend!"
We responded:
"Thank you so much for your wonderful review! We are delighted to hear that you had an amazing experience with William. Providing exceptional hospitality and customer service is our top priority, and we're glad to know we made the entire process smooth and stress-free for you. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Steven Brooksher - State Farm Agent"
Allison Gay
May 13, 2024
5
out of
5
rating by Allison Gay
"I love State Farm. Everyone I've ever spoken with has been incredibly kind and helpful. I'm sure everyone at this branch is awesome but I particularly appreciate William, the lovely gentleman that helped me with my auto insurance policy. He was so helpful and very patient and nice. He also helped me save a lot of money which is always nice. I highly recommend giving the folks at the Brooksher State Farm office a call if you're in the market for insurance of any kind. Thank you guys :)"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that you love State Farm and have found our team to be kind and helpful. It's wonderful to know that William provided you with exceptional service, patience, and savings on your auto insurance policy. We appreciate your high recommendation and are always here to assist you with any of your insurance needs. Thank you for choosing Steven Brooksher's State Farm office! Best regards, Steven Brooksher - State Farm Agent"
Donna Walker
May 9, 2024
5
out of
5
rating by Donna Walker
"William Gauthier was helpful, professional and patient while setting up my new auto policy. He didn't try to strong arm me to buy any "extras" that I couldn't afford. He was understanding and personable!"
We responded:
"Thank you for your kind review! We're delighted to hear that William Gauthier provided you with such a positive experience while setting up your auto policy. His professionalism, patience, and understanding approach are qualities we highly value. We're glad he could assist you without any pressure. If you need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Steven Brooksher's State Farm office! Best regards, Steven Brooksher - State Farm Agent"
Danielle Perkins
May 9, 2024
5
out of
5
rating by Danielle Perkins
"Mr. William was the best. Great customer service."
We responded:
"Danielle, thank you for the great review! Willam is an asset to our team always helping all of our insurance customers! "
Farzad Ferdowsi
April 16, 2024
5
out of
5
rating by Farzad Ferdowsi
"Lery is awesome! she patiently answered all my questions. I appreciate your great service."
We responded:
"Farzad, thank you for the 5 star review! Lary is wonderful when it comes to providing our insurance customers with knowledgeable answers to all of their policy questions. "
Robin Prelow
April 9, 2024
5
out of
5
rating by Robin Prelow
"State farm is the best Insurance Company ever 😜 if you want friendly service try State Farm you're going to be setisfied and they really work with you I'm loving them 🥰 Mrs.Kim is very helpful thanks for being here for me when I need you"
We responded:
"Thank you Robin! We really appreciate you and value having you as a customer!"
Darius Harris
April 5, 2024
5
out of
5
rating by Darius Harris
"Ms.Sonya Was Amazing, Very Patient & Highly Appreciated. She Always Takes Care Great Of Me."
We responded:
"Darius thank you, for the great review. We value you as a customer and we appreciate the shout out for Sonya she is an asset to our team when it comes to taking care of all of your insurance needs. "
Karena Davis
April 2, 2024
5
out of
5
rating by Karena Davis
"Customer Service Representative Kim Blair was very knowledgeable and a pleasure to work with. She patiently discussed my homeowner and automobile polices and areas in which I could save money."
We responded:
"Thank you for your kind words! We're thrilled to hear that Kim Blair provided you with knowledgeable and pleasant service. Her patience and expertise in discussing your homeowner and automobile policies, along with helping you find savings, are exactly the qualities we strive for in our team. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Steven Brooksher's State Farm office! Best regards, Steven Brooksher - State Farm Agent"
emelda thomas
March 1, 2024
5
out of
5
rating by emelda thomas
"W. Gauthier - from State Farm was very knowledgeable of job and provided me with clear information about my car and house insurance. Very helpful agent."
Zachary Kilshaw
February 27, 2024
5
out of
5
rating by Zachary Kilshaw
"Wonderful customer service! Keara and Lery are the best! Give them a call today!"
Lenmorrow Lawrence
February 21, 2024
5
out of
5
rating by Lenmorrow Lawrence
"Ms.Sonia did a wonderful job. Getting me rental insurance And affordable Car Insurance. Custom for my needs. At and affordable price. I appreciate the patience time effort to customize my Insurance policy Thank you!!!!!!"
Catherine Gauthier
January 2, 2024
5
out of
5
rating by Catherine Gauthier
"William Gauthier is a very knowledgeable and hard working agent. He helped me get a life insurance policy, automobile policy, and even insured my engagement ring. He was quick and efficient with quotes and saved me money! Highly recommend."
David Brown
December 19, 2023
5
out of
5
rating by David Brown
"I worked with William at Steven Brooksher Jr's State Farm Agency. Very friendly, professional, and listened to my needs. Highly recommend this agency and working with William. ~Dave Brown"
Shelbi Hase
November 28, 2023
5
out of
5
rating by Shelbi Hase
"I’ve had the best experience with this office by far. All friendly faces and very proactive with their accounts. William is awesome and made sure to explain different auto, disability, and life policies in side by side comparisons. Definitely made a difficult topic easy to understand and talk about. 10/10 recommend"
We responded:
"Shelbi, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that William was able to do that for your auto, disability, and life insurance policy questions! We are thankful for your trust in our office to help secure what matters most."
Joseline Rodríguez
November 17, 2023
5
out of
5
rating by Joseline Rodríguez
"Excelente atención al cliente llena todas las expectativas con mucha amabilidad gracias Gladys y William por su servicio encantada !!!!! Good services I love State Farm"
We responded:
"Joseline, gracias por sus buenos comentarios, significan mucho para nuestro equipo. Apreciamos la confianza depositada en nosotros para ayudarle con su póliza de seguro."
Wayne Jamieson
November 10, 2023
5
out of
5
rating by Wayne Jamieson
"Highly professional and very knowledgeable 5 Star customer service"
We responded:
"Thank you for the five stars, Wayne! And thank you for trusting us with your insurance needs."
Erika Carrizales
November 8, 2023
5
out of
5
rating by Erika Carrizales
"I had such a great experience with Kim Blair! She was able to thoroughly explain car insurance options to me and was there for me every step of the way! Highly recommend working with her! Thank you so much again!"
We responded:
"Erika, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kim cares a lot about our customers."