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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Meisha

Meisha

November 6, 2026

5  out of  5
rating by Meisha
"I had a great experience working with Kyle at State Farm! He was extremely helpful, professional, and patient throughout the process. He took the time to answer my questions and made sure I understood everything. His excellent customer service and willingness to help really stood out. I truly appreciate his assistance and highly recommend Kyle to anyone looking for a knowledgeable and dependable insurance agent. Thank you, Kyle, for going above and beyond!"
We responded:
"Meisha, having someone who takes the time to listen and walk you through things can make all the difference! Kyle will be happy to know his patience and professionalism stood out during your experience. We’re grateful you took a moment to recognize him and recommend our team!"
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Micheline Millender

November 6, 2026

5  out of  5
rating by Micheline Millender
"Kim at Steven Brooksher’s State Farm Insurance demonstrated exceptional professionalism and knowledge in thoroughly explaining my insurance coverage. Despite both of us experiencing technical difficulties, she made what could have been a frustrating experience pleasant and personable. After a long workday, her warmth, patience, and professionalism were exactly what I needed while handling personal business. I especially appreciated her attentiveness, initiative, and willingness to answer all my questions regarding my second vehicle."
We responded:
"Micheline, we love knowing Kim was able to turn the end of your long day into a positive experience! Her warmth and professionalism are exactly what make our team special. We’ll be sure to pass along your kind words, and we’re grateful you chose our agency!"
Profile photo of Krystal Vincent

Krystal Vincent

November 5, 2026

5  out of  5
rating by Krystal Vincent
"Kyle Baker has been so helpful to us! We did so much shopping around before coming to Kyle, and he found us the best rates and coverage, hands down! He is very professional and prompt! Best agent in town!"
We responded:
"Kyle Baker is indeed a valuable part of our team, and we're thrilled he could assist you in finding the best rates and coverage. We appreciate your trust and look forward to continuing to serve your insurance needs. Krystal, thank you for sharing your experience! "
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Beverly Shaw

October 27, 2026

5  out of  5
rating by Beverly Shaw
"I spoke to Kim today about some questions I had on my various policies, and she was very helpful and offered some suggestions I had not considered before. She was very professional, pleasant, and knowledgeable."
We responded:
"Good questions deserve helpful answers, Beverly! We’re glad Kim took the time to talk through your policy and share ideas to help you consider your options. Thanks for choosing our team—we look forward to helping you along the way!"
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Yvette Smothers

October 26, 2026

5  out of  5
rating by Yvette Smothers
"Steven Brooksher's Customer Service representative, Kim is the best Customer Service rep I've ever had. She's always there when I need her, answers my emails quickly and most of all she exhibits the highest level of professionalism. I couldn't be happier!"
We responded:
"Hey Yvette! Thank you for the kind review! William is a gem and is always happy to help. Thank you for trusting us with your Home Insurance and Auto Insurance. Keep in touch! - Steven"
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Andy Balentine

October 24, 2026

5  out of  5
rating by Andy Balentine
"Layne Arceneaux did a great job running the numbers after looking at options with my policies after trading my truck. I actually increased coverage on 2 other vehicles and save $45 per month. Thanks for taking your time and providing great service!"
We responded:
"We’re happy to know you enjoyed working with us, Andy! It's fantastic to hear that Layne was able to help you increase coverage on your vehicles while saving you $45 a month. We appreciate your trust in our team and are here whenever you need us.

"
Profile photo of S Mason

S Mason

October 22, 2026

5  out of  5
rating by S Mason
"Let me tell y'all about Parker. I had a wreck that totaled my car. Parker called to check on me & could tell how frustrated I was with the total loss. He was very helpful with walking me through the reasoning behind the total loss & giving me options. I appreciate his EXCELLENT CUSTOMER SERVICE! If you go to Steven Brooksher Insurance Agency, ask for PARKER!!"
We responded:
"S Mason, we know dealing with a total loss can be a lot to navigate, so we’re glad Parker was there to guide you through it! Having someone who provides clear support and caring service can make a difficult situation a little easier. Thanks for taking the time to recognize him!"
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Linda Woods

October 22, 2026

5  out of  5
rating by Linda Woods
"I have been with State Farm for probably 50 years. I’ve had 2 agents the first one retired and now I am with Stephen Brooksher. I recently was in an accident and his office was very helpful. Particularly Kyle and Parker. I have never had any issues and everyone at his office has been a pleasure to deal with. Thank you,Stephen Brooksher State Farm!"
We responded:
"Hi Linda,

Thank you so much for your amazing loyalty over the years! I'm really happy to hear that Kyle and Parker were able to help you after your recent accident. We truly appreciate your trust in our office and can’t wait to keep serving your insurance needs!"
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Waleska Paz

October 20, 2026

5  out of  5
rating by Waleska Paz
"Estoy feliz que me haya atendido Sonia Romanoporque le explica bien en español Excelente persona la recomiendo"
We responded:
"¡Gracias, Waleska! Nos alegra saber que Sonia Román pudo ayudarte y que su explicación en español fue clara. Apreciamos tu recomendación y estamos aquí para cualquier necesidad de seguro que tengas."
Profile photo of Nakia Smith

Nakia Smith

October 20, 2026

5  out of  5
rating by Nakia Smith
"⭐⭐⭐⭐⭐

I cannot say enough great things about Steven Brooksher Jr.’s State Farm office! Today, I had the pleasure of working with Parker, and he was absolutely amazing! But honestly, I expected nothing less because every staff member I’ve encountered over the years has provided exceptional service.

What I love most about this office is that they make me feel like more than just a customer. They genuinely care, take the time to explain my policies and coverages, and make sure I have what best fits my needs. That’s something I never experienced with other insurance companies. Even the little things, like calling me every year on my birthday, make me feel valued and appreciated!

Parker truly went above and beyond today! He was kind, attentive, knowledgeable, and answered questions I had along with ones I didn’t even think to ask. He helped me bundle my auto and renters insurance at a great rate without sacrificing great coverage!

Customer service like this is hard to find, and this office consistently delivers! I highly recommend Steven Brooksher Jr.’s State Farm office to anyone looking for an insurance team that genuinely cares about its customers. Thank you, Parker, and the entire team for always making me feel taken care of! ❤️"
We responded:
"Nakia, loyal customers like you are a big part of what makes our work so rewarding! It’s great to know Parker and the whole team have continued to give you a positive experience. Thanks for recommending us and letting our team be there for you year after year!
"
Profile photo of Karina Alvarez

Karina Alvarez

October 19, 2026

5  out of  5
rating by Karina Alvarez
"Excelente servicio muchas gracias, a Sonia y a Gladys. Muchas gracias por su apoyo"
We responded:
"Hola Karina, gracias por compartir tu experiencia. Nos alegra saber que Sonia y Gladys pudieron brindarte un excelente servicio. Apreciamos tu confianza en nuestra agencia."
Profile photo of nicolas manuel

nicolas manuel

October 19, 2026

5  out of  5
rating by nicolas manuel
"Best experience so far...Steven provided a quote that was exactly what I needed and price was right. Having been a 20 year client once upon a time, then bouncing from discount provider to another with no real service, I'm back with the best and so far they have been great. Sarah is my primary contact and pro- active"
We responded:
"Nicolas, we’re happy to have you back! It means a lot that our quote met your needs after you explored other options. Sarah and the team look forward to continuing to provide the attentive, proactive service you can count on. Thanks for giving us another opportunity to help with your insurance!"
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Emma Lacy

October 15, 2026

5  out of  5
rating by Emma Lacy
"Ethan is my advisor but I also had the pleasure of speaking with Brock. Both men are very HOSPITABLE and they truly understand how to give Grade-A Customer Service. Ethan and Brock are knowledgeable as well, and they both had my interest at heart. I am 100% SATISFIED & HAPPY with my coverage. Go Ethan! Go Brock! Both of you deserve a raise and promotion!!!!!!! If I could give a 10-Star rating I would. Thank you both!"
We responded:
"Hi Emma,

Thank you for sharing such a glowing review! It's fantastic to hear that Ethan and Brock provided you with exceptional service and that you're happy with your coverage. Your feedback is invaluable, and we're grateful for your trust in our agency.

"
Profile photo of HALIA EXPERIENCES

HALIA EXPERIENCES

October 10, 2026

5  out of  5
rating by HALIA EXPERIENCES
"We absolutely enjoy working with Parker McLemore. He is very responsive and makes every interaction very pleasant. Whenever we need something, a Parker is there to assist, explain, and to patiently walk us through everything."
We responded:
"Thank you for sharing your experience with Parker, Halia! It's great to hear how responsive and pleasant he makes your interactions. We appreciate your trust in our agency and look forward to continuing to assist with your insurance needs."
Profile photo of Nick Kudr

Nick Kudr

October 7, 2026

5  out of  5
rating by Nick Kudr
"Parker is the beat to work with over there, he is speedy and understanding he always helps me with my vehicles!"
We responded:
"Nick, having someone who is both quick to respond and understanding can make handling your insurance so much easier! We’re glad Parker has been there to help with your vehicles and make things feel straightforward. Thanks for trusting our team with your insurance needs!"
Profile photo of William Hammond

William Hammond

September 30, 2026

5  out of  5
rating by William Hammond
"I really had great service and plenty of savings with State Farm. Thanks Chris for your support and help with my insurance."
We responded:
"Hearing that Chris made a difference with your insurance and helped you save is wonderful, William! We’re grateful you chose our team and took a moment to share your experience."
Profile photo of David Johnson

David Johnson

September 29, 2026

5  out of  5
rating by David Johnson
"The most important aspect of buying insurance policy is for the insurance provider to explain the process. Mr.Brooksher covered this process by explaining and was extremely patience with me in my time of need."
We responded:
"David, having someone guide you through the insurance process with patience and clear answers can make all the difference! We’re thankful our team took the time to make everything easier to understand and help you feel supported along the way. Thanks for trusting our agency with your insurance needs!"
Profile photo of Will Gauthier

Will Gauthier

September 28, 2026

5  out of  5
rating by Will Gauthier
"Wigi"
We responded:
"Will, thanks for adding your voice to our reviews. We’re grateful for the support and happy to have you as one of our customers!"
Profile photo of Heather Mistric

Heather Mistric

September 25, 2026

5  out of  5
rating by Heather Mistric
"Hunter is the best. Hunter has been a tremendous help with all of my questions. He is excellent! I would recommend anyone who is seeking these types of services to call Hunter at Steven Brooksher Jr at State Farm."
We responded:
"Heather, thanks for brightening our day with your 5-star review! It's wonderful to know Kyle and Hunter provided the kind of service we strive for every day."
Profile photo of Max Pessoa

Max Pessoa

September 25, 2026

5  out of  5
rating by Max Pessoa
"Very professional. Provided quotes on the same day."
We responded:
"Hi Max, it’s always nice hearing from our customers. Our team is committed to providing prompt and professional service, and it's great to hear that you received your quotes quickly. We appreciate your trust in our agency for your insurance needs."
Profile photo of MAYARA BATISTA

MAYARA BATISTA

September 25, 2026

5  out of  5
rating by MAYARA BATISTA
"Muy buenas experiencia durante muchos años magnífico trabajo y trato personal"
We responded:
"Gracias, Mayara, por compartir tu experiencia con nosotros. Nos alegra saber que has tenido un trato personal y un magnífico servicio durante tantos años. Estamos aquí para cualquier necesidad de seguro que tengas en el futuro. "
Profile photo of Jerome Triplett

Jerome Triplett

September 24, 2026

5  out of  5
rating by Jerome Triplett
"My experience was friendly and professional, Chris did a wonderful job, and he was very friendly and helpful , would recommend them to my friends"
We responded:
"Jerome, we’re so glad Chris made such a positive impression with his friendly and professional service! Thanks for taking the time to recommend us. We’d be happy to help you, your friends, or anyone you send our way whenever insurance needs come up."
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jeff jones

September 22, 2026

5  out of  5
rating by jeff jones
"Mitch
Allstar for the team. Always helpful. Thanks again"
We responded:
"Thanks, Jeff! Mitch truly is an all-star on our team, and we're glad to hear he's been helpful to you. We appreciate your trust in our agency for your insurance needs."
Profile photo of Gavin Jones

Gavin Jones

September 20, 2026

5  out of  5
rating by Gavin Jones
"Reese was a pleasure to talk to. I was at my last straw with progressive as they kept raising my rates after every term with them. I last turned to state farm and spoke to Reese, she got me a quote at a price I thought id never see again. She definitely made my year better, she was a great help, very friendly, highly recomend getting a quote."
We responded:
"Hi Gavin,

It's fantastic to hear that Reese was able to assist you with a quote that met your expectations and turned things around for you. We appreciate your recommendation and are here whenever you need us for your insurance needs. Thank you for sharing your experience!"
Profile photo of Carlin Chambliss

Carlin Chambliss

September 18, 2026

5  out of  5
rating by Carlin Chambliss
"Reese Tanner made switching car insurance companies an easy task! I was just accepting what my old insurance company was charging me, but Reese was able to find me a better policy with more coverage at a much better price. Highly recommend at least letting Steven Brooksher quote you a new policy!"
We responded:
"Carlin, thank you! It's great to hear that Reese Tanner made the switch to a new car insurance policy smooth and beneficial for you. We appreciate your recommendation and are here whenever you need assistance with your coverage.

"